Camping Les Castors sur Burnhaupt-Le-Haut

Family campsite on a human scale. Heartwarming welcome Clean and well-equipped cabins Adjusting the temperamental shower thermostat

We always like to go to this place, sometimes just to stay overnight but also for a few days longer. There is also plenty to discover in the area. Everything is clean and in order.

Superb discovery, nice campsite, well equipped.

Pleasant and quiet campsite close to nature Welcoming staff as well as the services offered

Great campsite, friendly management and pleasant staff. Cleanliness as expected, sanitary facilities equipped and in good condition. Barrier gestures respected with hydrau-alcoholic gel at all entrances and toilet disinfectant in all cabins. Great slide and play area for children. Regular investments to improve activities and customer comfort. Excellent bread and pastries. Good size pitches with electricity. Well-equipped and quality camper service area. A small downside on the stability of the electricity in certain Pitches which goes from 235v to 204v which causes the camper van fridge to switch to gas relatively often... Thanks to Claire for her kindness and professionalism.

Good morning I suggest being more meticulous about contracts and taking less time sending documents by post and above all reassuring customers when there is a delay. My mom called for a reservation at the campsite two weeks ago, unfortunately she doesn't have an email address, because she doesn't know anything about it, she still hasn't received the reservation documents to this day... 2 weeks later 😅 still nothing. I had to go back through the file to find that there were errors. The reception’s excuse is “we discussed the situation by telephone with your mother” ❌ error!! How can I prove this over the phone??? All terms must be stipulated in the contract, at the customer's request! Please be more attentive in the future and review your contracts. A check will be carried out during 2024. Thank you for your understanding. Kitty Bourhis

We rented the Grand ballon chalet, very clean and well located between the treetop adventure course and the reception. On the other hand, we were surprised by the lack of storage to put the dishes. We had to put our dishes in the bathroom to be able to put our food there. Being a chalet for 10 people, a kettle, a toaster and an oven would have been a necessity. But we will come back to build another very atypical house.

Camping in Alsace, well located with beautiful bungalows of different types, well insulated.

Très joli camping personnels agréable , ils sont réactifs lors d envois de mail ou autre. Petit dej très copieux .

Camping au top 👍 Nous avons passé un très bon week-end prolongé pour une découverte de l'Alsace. Le petit village Alsacien est magnifique, et notre chalet était très bien, et surtout propre. Le personnel est sympathique et serviable. Je recommande complètement ce camping, qui est plus proche de pas mal de chose à visiter ^^