Del Arte Eybens sur Eybens

01/03/2026: We were surprised to learn that this hotel had been awarded four stars. While the building and grounds are certainly beautiful, the interior is tired and could use a refresh. In our room, the framed photo had slipped, revealing the background. There was no mini-fridge, only instant coffee sticks and a kettle. The bathroom was clean but dated, with a wall-mounted hairdryer yellowed with age. The spa is lovely, but a strong musty smell detracts somewhat from the experience. Regarding the food: dinner and breakfast were excellent. The quality of the dishes was beyond reproach. However, if you book through Voyage Privé, the service seems different. We had requested two separate beds but were given a double bed upon arrival. After a 30-minute wait, we were informed that everything had been sorted out. In reality, the beds had simply been separated, without being made: no individual duvet and a sheet that was too small. I had to retrieve the double duvet, crumpled up in the closet, while my friend simply wrapped herself in a sheet to sleep. At the restaurant, it was also pointless to remind them three times during the meal that we had booked through Voyage Privé. Especially since, beforehand, we had asked what was included: the answer was "the menu." Upon arrival, only the menu for the resident group was on the table, with no other options available. As for the "complimentary cocktail" voucher, it was limited to a kir cassis, with no alternative. So we left disappointed, despite the pleasant setting and excellent cuisine.

22/02/2026: Beautiful castle, lovely room with a rustic style. Beautiful spa, it's a shame they only allow 10 people at a time as it gets too crowded. Excellent gourmet restaurant. Only the restaurant staff seemed completely lost.