12/08/2026: The products are very fresh, the taste is definitely there, however, as in many Japanese restaurants, I often find the welcome rather cold and distant. I don't know if it's cultural, a language barrier, or if it depends on the customer, but it happens to me quite often in this type of restaurant, except for certain Japanese restaurants that I've kept as favorites on my list, like OBENTO, for example.
I find this really problematic, especially since in our culture, my wife and I are very warm and we really appreciate human interaction, dialogue, and small conversations, particularly about the restaurant's origins, for example. (There were very few customers at that time, 6:20/7:00 PM)
I asked the waitress if it was a family restaurant at the end of my meal, and she just said "thank you, goodbye." I admit I took it rather badly; it's a shame, just because of the cold welcome. The cook seemed more open and friendly.
Then the waitress gave me a rather cold, fixed stare from a distance; I didn't understand her behavior. Unfortunately, I won't be going back because of that…
However, I respect the work done on the quality of the ingredients, and thank you for the service nonetheless. I deeply love cooking and the cultural exchange it represents. I hope that in the future my message will be taken into account and that people will understand that service is just as important as the food, even if the service was initially warm—what a shame! 🙏
You shouldn't hesitate to ask customers if everything went well, for example… In our family-run Moroccan restaurant, for us, it's simply the foundation to make customers feel at home.
Thank you in advance. I don't know if other customers have had the same experience, but that's my feeling: for me, the ambiance is very important, not just the food.
And there's also a slight issue with the quantity/price ratio. As you can see in the photo, I didn't get much, and it cost me almost 34 euros… (a meal for two is 40 euros, but it only fills one person). I enjoy Japanese food, and there are many restaurants that are much tastier and much cheaper. As I mentioned earlier, at OBENTO you can fill your plate for less than 30 euros, so I don't understand…
13/06/2026: Excellent evening! A warm welcome and it was excellent.
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