Découvrez le meilleur restaurantde cuisine africaine en Saint-Louis
Découvrez le meilleur restaurant sur RestoRanking
Ordonner par
Restaurants proches
|
6,6
367 Avis |
|
Espace Berakah restaurant Africain Des Trois Frontieres
Saint-Louis
18/07/2026: A dreadful experience, a complete lack of respect and compassion.
We sat down on the terrace with some friends at "Les 3 Tonneaux" in Saint-Bonnet-en-Champsaur. One of them was wearing a visible brace due to a broken shoulder.
After waiting for more than 10 minutes and being ignored by a waiter (who was serving the next table without even looking at us), we finally managed to order. When it came time to serve, the waiter spilled an entire glass of beer on the table, which dripped directly onto my injured friend's trousers. He left without a word, returned with a cloth for the table, but completely ignored the soaked trousers. Not a single apology, not a single expression of regret.
Shocked by such rudeness, my friend confronted him when the bill arrived: "The bill... and my trousers?" Faced with the waiter's silence, she decided to go to the bar and speak to the manager.
There, she explained the situation to a young woman who was with the waiter. The latter's response was shockingly dismissive: "It doesn't stain, we spill it all the time." My friend rightly replied that it was their problem, not hers. Only then, in a haughty, disdainful tone, completely lacking any empathy for her vulnerable situation, did she simply say, "I'll buy you a beer..."
Absolutely no business sense, no compassion for someone in distress, and staff of exceptional rudeness, from the employees to the management. This establishment should be avoided at all costs.
02/05/2026: Really friendly and a very warm welcome!
The terrace is undergoing municipal renovations, but we were still served.
1