Découvrez le meilleur restaurantde cuisine américaine dans le arrondissement Marseille-16E de Marseille

17/12/2024: The worst customer service, let me explain: Friday December 13, I went to the McDonald's in Mauropianne, Estaque. It was after noon when I picked up my order at the drive-thru. As soon as I asked the teammate how I could differentiate between the different drinks ordered (two Coke Zeros and one Coke, all the same size), she told me that she didn't know and that it was I had to taste all the drinks to “know” which drink was for whom. I thought for a few seconds that this solution, according to her, was a joke. So I asked her to resolve the problem and, once again, in an aggressive tone, she replied: “What do you want me to do, taste them to tell you?” Really annoyed at this point, I asked him to redo the drinks, using a pen or just pushing bubbles on the lid so I could differentiate the Coke from the other Coke Zeros. She then started arguing with me, saying that it was not her job to do such a thing and that if I tasted the Cokes, the solution would be resolved. Not only did I have to raise my voice to get my drinks refilled, but all the while I was being insulted by this vulgar and rude young girl who was yelling at me. I of course threatened to block the drive until a resolution was made on his part. So she made my drinks again while insulting me, knowing that her manager was standing two meters away from her and that at no time did he deign to intervene. I get my drinks and she insults me again. It was one time too many, so I blocked the drive and went out to warn her manager of her execrable behavior. This gentleman, moreover, did not seem surprised, apologized and turned his back on us. When I got home, I of course noticed that she had intentionally exchanged all the drinks. What is serious is that at that time, I was accompanied by two elderly diabetics; so we had to throw away all the drinks. So thank you McDonald's and thank you to this ill-mannered teammate, and to the useless manager.

15/12/2024: Frankly lousy service, it is missing every time on the orders to be avoided