Découvrez le meilleur restaurantde cuisine américaine en Neuilly-Sur-Marne

19/09/2026: Excellent service, smiling and friendly.

19/09/2026: A terrible experience at this KFC in Neuilly-sur-Marne. I'll never go back. I ordered a Pepsi Zero, but I was served a Pepsi Cherry. So I went back to the counter to simply ask for it to be changed. The person there gave me a dirty look and was incredibly rude. She finally changed my drink, and I tasted it again: still Pepsi Cherry! I went back to her, and she insisted it was definitely Pepsi Zero. After checking, she finally realized the hoses had been connected incorrectly and that I was right: it was indeed Pepsi Cherry. The most unbelievable thing is that after we finished our meal, the problem still wasn't fixed. They brought me another drink, and the same thing happened again: still Pepsi Cherry! At that point, I simply asked for a Perrier instead, but even that was unacceptable. I had to insist and argue with this person before they finally gave me a Perrier. A connection error can happen, that's not the issue. What's unacceptable is the unpleasant attitude, constantly questioning the customer's word even when they were right, and having to insist so much just to get the drink I ordered. Very disappointed with the service. I will never set foot in this KFC again.