Découvrez le meilleur restaurantde cuisine barbecue/grillades en Vic-En-Bigorre

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Restaurant le Tivoli


Vic-En-Bigorre
23/06/2026: I came with my wife and daughter. Despite the overall rating, we decided to try the first beer. It arrived undrinkable; even the owner admitted it and brought me a lukewarm bottled beer instead. The starter was a semi-cooked foie gras that was foie gras in name only—a raw foie gras, not energized—with an onion molasses. Following that, my wife ordered a scallop dish. It arrived served with chorizo, chorizo ​​sauce, and a kind of gingerbread, also with chorizo. The worst part was that the scallops weren't fresh. As a result, after a few bites, my wife felt really unwell and ended up vomiting in the restroom. We pointed this out to the waitress, who sent over the so-called head chef. He arrived with a plastic container with a label stuck on it, telling us they were still good, but look at the date. A real chef would never have taken seafood out of the cold room and brought it into the dining room in 30-degree heat, let alone opened the container. We got to the till, and I explained that my wife... My wife is 16 weeks pregnant. Barely out of the Tivoli restaurant in Vic-en-Bigorre, she started feeling very unwell: repeated vomiting, shortness of breath, and a headache. We called emergency services (15 in France), who immediately directed us to the emergency room. As a result, she was admitted to the hospital from 2 p.m. to 7 p.m., underwent a full examination, received an IV drip, and was under medical observation. The doctor told us it was likely food poisoning. When I pointed out that the dish wasn't good, the cook came out of the kitchen with a simple plastic container holding the raw scallops to show them to me. This scene particularly surprised me. In my opinion, such delicate products shouldn't be handled or presented in this way in the dining room, especially during a heatwave. During our conversation, the owner told us he had personally brought the scallops back that very morning. Upon inspection, we found no refrigerated vehicles belonging to the establishment, only a Peugeot 5008 parked in front. This raised serious concerns about the conditions under which the food was transported and stored. When we inquired about the kitchen staff's qualifications, we were told that everyone was properly trained. Given the circumstances, this response did little to reassure us. The owner offered my wife's meal free of charge, as if the problem were a matter of a few euros, when our sole concern was her health and the risks associated with her pregnancy. Given the seriousness of the situation, I filed a complaint with the Regional Health Agency (ARS) and the relevant authorities so that the necessary inspections could be carried out and this would not happen again to other customers. I am recounting the events as we experienced them. After several hours spent in the emergency room and the consequences suffered by my pregnant wife, we will never set foot in this establishment again.
20/05/2026: Very pleasant welcome. Excellent meal.

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