Les meilleurs restaurantsde cuisine barbecue/grillades en Belfort
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5,2
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Courte Paille
Belfort
08/09/2024: We go there a few times and again this year, a few months ago, and it was very good. Yesterday we went there with my aunt and a friend. Very disappointed and shocked.
Sea casserole: big casserole, but once the lid is removed, not much to taste.
Caesar salad: visually horrible, large pieces of ugly chicken not even browned in the pan, a few rare pieces of cut parmesan, no sauce, salad that seems to have come out of a bag, not good and already a little brown on the leaves and the must, a rusk cracked on top. I've never seen that and for 15 euros.
The other dishes were good for the children's menu, well served but not salty rice, the rump steak and the accompanying plate.
Disaster desserts too: a poorly presented defrosted profiterole choux with a small pot of chocolate on the side.
A lousy Liège coffee, 2 scoops of coffee ice cream bathed in a coffee base.
The best, an Irish coffee with a base of whiskey in a glass covered with whipped cream and the coffee next to it in a pot, so you had to spill it on the whipped cream, so disgusting and awful. The children's ice cream is very small and in a pot.
The mixed service: with 1 who was professional, 2 nice and smiling young people who seemed to have been hired the same day and a woman who one might have thought was the cleaning lady, quirky, not smiling, she handed out the dessert menu without conviction and she even gave one to my 4 year old son for him to choose and she skipped me.
Obviously there is a big personnel problem and the team is doing as best they can. What is not acceptable is to bear the brunt and pay a lot of money for such an experience. Even I could do better in terms of taste, presentation and service.
It's not me who paid, it's me who suggested Courtepaille for so I was bad, I take full responsibility for what I write, it's very rare that we are disappointed and at this point . I tell myself that I could have talked to reception about it, but frankly if the restaurant itself doesn't see what's wrong, and/or it doesn't bother them taste-wise and visually, it's because the problem is elsewhere.
And I won't be there alone anyway and won't come back until everything has changed in every way.
07/09/2024: Very pleasant staff, big smile, helpful and joking, a little late in service but that doesn't bother you. The cooking remains simple but remains very effective I recommend if you have time and want to accompany, you will enjoy coming to eat at their place
Non applicable |
Grill Courtepaille
Belfort
24/07/2024: Très peu de monde dans le restaurant mais malgré tout une attente interminable- pratiquement de suite on nous amène les salades de bienvenue mais personne n’est jamais revenu ni pour proposer à boire ni pour prendre notre commande - après 1 attente de 25 mn sans que personne ne revienne vers nous, nous nous sommes levés et nous sommes partis - quel manque d’organisation nous n’avions jamais vécu un tel désagrément - nous n’y mettrons plus jamais les pieds et nous ne sommes pas les seuls car ce soir là il y a eu beaucoup de mécontents 😡 c’est n’importe quoi
01/07/2024: Apres 1h d'attente ( arrivée 12h30 ) , le plat n'étant toujours pas servi , je décide de partir car cela m'a coupé l'appétit...
Je vais voir le Chef de salles( Chef c'est bien non ? ) pour lui faire part de mon étonnement et mon mécontentement, il me fait son plus beau sourire et me montre mon plat qui vient d'arriver : ça y est me dit-il ! c'est là ! En clair, il se paye ma tête, en pensant peut-être que je vais aller me rassoir et m'excuser aussi ! Je suis parti en lui disant que c'était trop tard... Il ne s'est jamais excusé ! D'autant qu'autour de nous, toute les tables finissaient leur café, alors qu'ils étaient arriver Apres nous...
Ce qui me gène le plus, c'est le mépris ... Je n'y mettrai plus les pieds...
Un restaurant à 20 Balles où tu fermes ta bouche ! Il faut faire du Chiffre !!!
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