Découvrez le meilleur restaurantde cuisine fast-food en Orly

25/09/2026: A terrible experience at the hot drinks counter. I arrived and simply asked politely if this was the place to order a hot drink. The immediate response: "We're queuing like everyone else." Of course, a simple "hello" is out of the question at Exki. Surprised, I explained that I wasn't trying to cut in line at all, but simply trying to understand the system: there were two registers on the left where customers were queuing to pay for their food, and two registers on the hot drinks side where there was no one. So, I naturally assumed that drinks were ordered directly from there. He replied: "Yes, that's exactly what you're doing, trying to cut in line." I repeated: "No, not at all. I simply thought that the drinks area was separate." And then, again: "Well, yes, but you're trying to cut in line. Do you understand?" “ Naturally annoyed by the way she spoke to me, especially since I was simply asking a question, I pointed out that her manner of addressing customers was inappropriate. Her colleague then intervened, asking me to lower my voice and speak to her differently. It's a shame to have to resort to this over a simple request for information. People capable of becoming so aggressive in a matter of seconds don't seem to belong in a customer service role, where they have direct contact with customers. We are at Orly Airport, a place where travelers from all over the world pass through every day. Those on the front lines also contribute, in their own way, to the image of customer service in France. Unfortunately, greeting people with such aggression over a simple question doesn't exactly paint a positive picture. Courtesy and respect should be the foundation.”

22/09/2026: It has been many years since I experienced this level of rudeness from employees of a business. After addressing the cashier’s poor attitude with her, she had a complete meltdown. This cafe should be shutdown. They treat customers like cattle. The only saving grace was that the manager seems like a decent person.