Découvrez le meilleur restaurant en Claix
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Hotel la Cle des Champs
Claix
18/11/2024: We have already come to this hotel for a stopover on our trip to the south of France. Good welcome, 24-hour reception, spacious and very clean triple room, price €106. We don't have breakfast prices, but I think it's 10€. Free private parking. The only shame: the swimming pool was not clean and the water was a little cloudy, we didn't swim.
02/11/2024: A masquerade!
This is the appropriate term for our experience...
The unique availability of the sector led us to opt for this hotel. A last minute telephone reservation, 20 minutes from arriving, atypical where building confidence will not be required when we are told that we will not be able to dine obviously for an obscure reason. Never mind.
When we arrived. A hotel... Empty. Greeted by a young person then the person spoke on the phone. Finally we can have dinner. But you have to think quickly before the boss leaves.
Once again, the presentation of the reheated dish "concept" and its devaluation by employees scares us.
The chef's intervention will be more reassuring... Dishes from France's best worker chefs served in jars.
Tired of our day we opt for this solution.
The absence of a permanent smile from the person serving will leave you with the feeling of being the only two annoying people to have disturbed the tranquility of the place...
How sad not to highlight this cuisine!
We will even hear a third person on the phone denigrating the concept to a potential customer. Train your staff!
Top starter (cumin hummus)
“Dishes reheated” in a bain-marie, we were told... The eerie silence of the room will be interrupted by the ringing of the microwave! Twice obviously, then a 3rd when I sent my dish back, cold to the core.
We won't eat bread... it's hard to know if it was from the day before, the day before or defrosted...
I will order a coffee alone to finish the meal.
As the waiter brought me a cup of espresso I allowed myself to remind him that I wanted a long one and I was told that "here they are like that" then I cut it short when he told me that he could do it again.
I swallow... Head for the note
I pay for room and board, etc.
We return to our room and when it's time to shower.... Just a towel.
My wife comes out to ask for it and we give it to her. But above all the waitress told him that they forgot to count us 2 drinks. The other person will punctuate by saying not to count them and to offer them.
It's starting to do a lot!
Next morning shower... I open the sliding door in the other direction... You should do it too... Bedroom 5... Mold is proliferating there. I won't talk about the window curtain... Nor the "damp" smell from the hallway and the bedroom entrance
Breakfast. Last straight line before leaving!
Come on... The same bread. We'll live with it. But at 12 balls per head we should have gone to McDonald's!
At least the welcome was smiling and the chat pleasant...
We put the key down then, greeting the hostess, we leave.
Loading our vehicle, the hostess comes out and asks us for the two drinks from the day before...
Fucking g....
As I am honest I paid the 17 euros for a spritz (which there was none. Then in fact "ah is it on the menu? Ah well okay" and a beer. (Those who we were offered)
176 euros for one night and deplorable service I will remember for a long time. It is certain that I STRONGLY RECOMMEND THIS ESTABLISHMENT
Only the very good beef parmentier alone earns you the minimum star. Nothing else.
A sketch... Really...
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