Les meilleurs restaurantsde cuisine méditerranéenne en Le Castellet

20/05/2026: Hello, I am writing to express my profound dissatisfaction with the reception and behavior of the manager at your pickup point when I came to collect a package. After traveling several kilometers to collect my package, I arrived at your establishment around 1 p.m. Despite the very small number of customers present (a few people on the terrace and inside), the person there categorically refused to give me my package, claiming that pickups only began at 2 p.m. I calmly explained my situation and the trip I had made specifically for this purpose. His response was particularly unpleasant, unfriendly, and completely lacking in customer service. He simply told me that he wouldn't give me the package and that I could come back since the store was open until 10 p.m. Subsequently, I contacted him again by phone to find a solution for transferring the package to a pickup point closer to my home, and he gave me explanations that were both implausible and contradictory. I fully understand that a business has opening hours and a set schedule to follow. However, when business allows, a little flexibility, courtesy, and consideration for customers would be appreciated. Unfortunately, this behavior gives a very poor impression of your establishment and the service you offer. It is regrettable that a simple gesture of goodwill was refused with such ill will, especially since a satisfied customer is more likely to recommend a business, while a bad experience leaves a lasting negative impression. I therefore wanted to report this incident in the hope that it will be taken into consideration to prevent other customers from experiencing the same situation. Sincerely, Florence

01/05/2026: Absolutely fantastic. Thank you to the team.