Découvrez le meilleur restaurantde cuisine pâtes e pizza en Eybens
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6,6
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Del Arte Eybens
Eybens
02/12/2025: Very nice restaurant, a bit noisy at 12pm.
28/11/2025: We had reserved a table for four at 12:45 PM. We arrived on time and were "greeted" by the manager (without a word, without a smile). We told him we had a reservation, he looked at his reservation book (still without a word), and after a few minutes he muttered: "There are no seats, you'll have to wait." And he left, never to return (we weren't the only ones waiting...).
Luckily, a waitress came to see us once a table became available and seated us. The staff was welcoming and efficient, considering the number of diners.
The problem? The manager! Throughout the service, he wandered around the restaurant without clearing tables, speaking to customers, or helping the servers. He was just going through the motions, without any concern for the customers or his team.
When it was time to pay, he asked customers to point to their table (always without any polite greeting or question about customer satisfaction), except the restaurant was packed, and pointing to a table would have created misunderstandings. Having worked in the restaurant industry, this is the first time I've ever seen a manager so rude, unmotivated, and nonchalant.
My thoughts are with the staff who have to work in these conditions.
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