Découvrez le meilleur restaurant en Ville-Le-Marclet
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7,6
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McDonald's
Ville-Le-Marclet
07/10/2026: We came to the drive-thru on Sunday for an offer we had on our app. When we arrived, they told us there was a nationwide glitch and we couldn't take advantage of it (for a 40km round trip, they didn't do anything to compensate us). That's something!
Then, we placed our order at the drive-thru at 1:20 PM to pick it up at 1:41 PM. After more than 20 minutes, we received an order with a missing Happy Meal and a completely melted sundae! We had to go back to the drive-thru to ask what was missing. They made me another Happy Meal and an ice cream, only for us to finally get home and realize that the children's two desserts were also missing, along with a potato wedge that should have been included with the missing Happy Meal.
Honestly, this restaurant is a disgrace. The least they could do is check customers' orders before sending them out. And thanks for the description of the hamburger, it really makes me want to pay for it!
28/09/2026: A disgrace!! I ordered a meal using my loyalty points, and at the same time, there was a glitch on the kiosks, and my order was canceled. The manager shouted in the restaurant, "You can forget about orders with loyalty points, because it's not right to take advantage like this!" And she deleted all our orders. This same manager already creates a bad atmosphere at the McDonald's, yelling at her employees during service. I won't be returning to the Ville le Marclet McDonald's.
I didn't get a refund for my points, and I'm outraged. I believe that once our orders have been validated on the kiosks, they shouldn't be deleted in the kitchen.
I was watching my order being prepared; my bag was almost ready. They emptied my bag and put the items away as if nothing had happened. I strongly advise against going to this restaurant, unless you enjoy being yelled at and treated like dirt.
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