Découvrez le meilleur restaurantde cuisine végétarien en Mulhouse
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8,3
836 Avis |
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Vestiges de Baalbek
Mulhouse
13/09/2026: I've known this restaurant for a long time, but I had a very bad experience last night.
The friend who was with me had been waiting for her food for ages. After mentioning it to the waitress once without any result, she went to the counter to repeat her request. Then the owner, who was working in the kitchen, brought the dish herself, slamming it down on the table and saying, "Here you go, lady in a hurry." We were stunned! Especially since there weren't enough place settings.
We would have left it at that, promising ourselves we wouldn't come back.
But the owner, who is her husband, came to the table to ask if everything was alright.
It was quite obvious that it wasn't.
To our surprise, disrespectful remarks were made to my friend, who was trying to explain the situation that was preventing her from finishing her dinner in peace.
The owner herself came back to clear the table, adding, "No need to ask if everything went well." Shocked by such audacity,
we avoided engaging in this provocation. We paid properly under the watchful eyes of the two owners, carefully avoiding an unnecessary scene.
But we feel that these restaurant owners ruined our evening. It would have been appropriate to simply apologize for the delay out of respect. for the paying customer.
I would add that the dish I was served was below the quality I've come to expect, particularly the tabbouleh, which was swimming in its own juices and, I noticed, was missing the bulgur wheat.
It goes without saying that I will not be returning and I will not recommend this restaurant.
Very well, sir. We could have left it at that, but you see me still compelled to defend my right to express my dissatisfaction.
I have no interest in using online platforms to flood them with lies. I certify and maintain that everything I wrote in the review is true and reflects what my friends and I experienced that Saturday evening; moreover, it was formulated without any clever embellishment.
For my part, I will leave it at that regarding the legitimate written complaints about your behavior, as I have said everything. I will still have the option of speaking to raise public awareness of the best restaurants in our region.
I obviously expect no... You won't be able to express your apologies.
12/09/2026: We've been customers for over 17 years; for every occasion, in every season, whether dining in or taking away, for two or more, the quality of the service (warm and attentive) and the cuisine, as well as the dedication to customer well-being, have made this our favorite restaurant. Generations come and go, yet nothing changes. It's like home, but better.
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