Alexia sur La Souterraine

Okay, how do I address this comment??? We arrive, park, grab our bags, and head to reception... It's 8:05 PM, the receptionist is no longer there. We head to the terminal, which... isn't working. We call the number provided and they explain that it's not possible to get a room key. She gives us the reception code, but we can't lock the room without a key. So we put everything back in so we can go to dinner. We repeat the same procedure, and we end up getting into the room. Surprisingly, we were given a room for people with reduced mobility, with a super-convenient bathroom. The shower water flooded the floor of the room and eventually left black marks on the grout. The room is equipped with an emergency exit block, and the room is bathed in a "beautiful" green light all night long. It wasn't easy to fall asleep... All because we only requested a room with two single beds (due to back pain). As for the breakfast, we'll say it's average, nothing more... This establishment doesn't deserve its 3 stars; it doesn't meet the expected standards. Too bad!

One night with evening meal and breakfast, nothing to complain about, comfortable and quiet room, very good dinner and top-notch breakfast buffet!

A perfect little hotel with very friendly staff. The rooms are clean and have a good size. The restaurant has several choices of different kind of food and for decent prizes. We will come back!