It's a shame the bread is served without tongs; the cashier handles the bread, which isn't very nice and rather risky for the customer. Personally, I find it very disrespectful. It's sad to treat customers like that.
In keeping with the franchise, I'm deducting one star because the entrance direction is poorly signposted. Normally, you enter through your own doorstep... but no, you have to go through your neighbor's. So you waste a lot of time during busy periods.
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