Brock N'coffee sur Chambery

03/12/2024: I'll start with the positive: I give 5 personal stars, the welcome, the breakfast, the maids...notably a lady with a short haircut and a dynamic young man. These are rays of ☀️ early in the morning. A little care. Nothing is missing in their presence. Smile, politeness, kindness!! Negative point: power outage, 1st floor bedroom, very cold floor, my son likes to draw and play on the floor, he ended up getting sick. Poorly heated room! We will offer you additional heaters. We have traveled (US, CA, a little in Europe), but for a 4 star it's a bit limited! We change rooms on the 4th, we are suffocating with heat, no hot water that evening, power outage throughout the host. Honestly, it’s a shame! The staff is very annoyed. We were housed by our insurance for 20 days due to a disaster.

27/11/2024: Excellent hotel which deserves its 4 stars. I recommend.