Burger King sur Kingersheim

Excellent service and warm welcome at the drive-thru by Julie. Keep smiling and keep your sense of humor! See you soon!

The sandwich was good but barely lukewarm. The state of the toilets was barely acceptable.

At the drive-thru, I was greeted by Julie, who is truly a fantastic team member! Smiling, attentive, and very friendly! A real gem! Thank you for your patience 😊

Very friendly, hard-working professionals who deserve it, well done to them!

Burger King is a fast-food chain, so you expect to be served quickly. Waiting 35 minutes for an order is far too long. The quality of the food is what you'd expect from a fast-food chain, unsurprisingly, but this wait time is hard to justify. On the other hand, a positive point for the waitress, who was pleasant and apologized for the wait. It's a shame the kitchen didn't keep up.

Honestly, fantastic service! The young blond man with blue eyes was super friendly, quick, and always smiling. We saw his name was Théo on his badge, so a big thank you to him! It's so nice to encounter someone so welcoming. We'll definitely be back.

Disappointed. 45 minutes at the drive-thru and yet there weren't many vehicles... not even inside. I wanted the 3-pack of Minis, but it was impossible; they said they couldn't do it this afternoon. That was the answer. Too bad.

Thank you Dory and the whole team, the meal was very good and you are smiling and very kind people.

SHAMEFUL! The wait was incredibly long this evening. While talking to one of the employees, we learned that there were only two of them to run the entire restaurant. This is simply unacceptable. The responsibility lies absolutely not with the employees, but with management, who chose to leave such a heavy workload to just two people. This type of organization is disrespectful, both to the customers and the staff. On the other hand, a huge thank you to the two employees who were there this evening. Despite the enormous pressure, they remained professional, efficient, polite, and smiling from beginning to end. They did everything they could in unacceptable working conditions. Thank you for your professionalism and courage. I sincerely hope that management will become aware of the situation and finally give its teams the resources they need to work properly. The employees deserve to be praised, not abandoned. A rant against management but a message of support for employees.

I ordered takeout on the evening of July 14th. I didn't think to check my order because I've never had a problem before. I didn't receive a napkin, balsamic dressing for my small salad, or any salad in my CBK (Cocktail Burger). There were very few people there at that time (6 pm), but the woman packing my order was listening to a conversation between her colleague and another customer (was she perhaps inattentive to my order?). I'm still giving it 3 stars because it's the first time I've been truly disappointed, but I wanted to mention it. Unfortunately, I didn't think to take any pictures at the time.