Cafe de la Poste sur Mallemort

19/08/2024: Taken over by the Sowel group recently so rather accustomed to managing all-inclusives. The setting is very nice, hotel in an old building with a mix of stone and wooden beams. Beautiful old door at the entrance, nice terrace and large swimming pool with enough deckchairs but not enough umbrellas. Room correct and clean but drainage problem in the shower and the sink plus a drain which remained blocked. Towels changed, bed redone in a hurry and forgot to put back toilet paper. The restaurant: beautiful terrace, dishes not up to 4-star standards (overcooked fish, burnt potatoes, no juice, tasteless tomatoes) very disappointing. Breakfast: there is a choice but again the quality of the products was not there. There is enormous potential for this hotel, the problem lies in the competence of its staff. Not enough supervision, young people manage as best they can but there is no one to guide and train them. Management must react. And change the cook please. Not worthy of a 4 star

17/08/2024: To summarize simply everything is correct but in our opinion nothing is worth the 4 stars and therefore the price. Our room was spacious, but could do with a real refresh. The bedding was not comfortable, fortunately we only spent two nights and the sanitary facilities were not crazy. The breakfast and meal buffet is really not very good to stay decent. On the other hand, the hotel restaurant is excellent. The spa is very pretty, my husband had a masseuse, very friendly and delicate, mine seemed much less enthusiastic to be here. The relaxing moment was ruined. Overall the whole staff is a bit of a mixed bag. Smiling and extremely friendly people, others much less so. Tensions between them are palpable. The setting is very pleasant, the building very pretty, in a very nice wooded park. We still had a good romantic weekend, even if for us the quality/price ratio was not respected. For a 4 star, we are disappointed.