Carvane doree sur Montreuil

Thanks to Kim for her service! Great cashier 😁

It had been almost six months since I'd last been to Decathlon Montreuil, and I was genuinely surprised—in a good way. The trail running and running section has clearly taken on a whole new dimension. You can feel the real effort put into the quality, the presentation, and the way the products are displayed. It's clearer, more coherent, and more engaging. You want to explore and try things out. What struck me most was the attention given to the customers. Not just a quick tip between aisles, but a real conversation. When you talk to someone who actually practices sports, who understands your needs, your doubts, your goals, it makes all the difference. In my case, Amaury gave me precise and relevant advice tailored to my sport. He guided my choices with appropriate suggestions, without being pushy, simply with passion and expertise. Thanks to him, I also discovered Decathlon's new product range—items I probably wouldn't have looked at otherwise. I sometimes had the impression that the brand was a bit behind the big chains, but today you can really feel a move upmarket. There's research, innovation. And it's becoming truly interesting. All this to say that I remain a loyal customer, and I left the Montreuil store with a smile—which isn't so common after a simple shopping trip. Okay… inner tubes are still a bit of an expense 😄 but that doesn't detract from the overall experience. Thanks to the team, and congratulations on this evolution.

Great experience, super welcoming and helpful staff, especially Rachel and Samy!! I highly recommend it.

Thanks Robin for the time you spent with me and my son, giving us advice (fishing section). Looking forward to trying out our new gear.

Rafael was amazing. He saved us from a complicated situation with refunds involving damaged tickets, linking Swile gift card accounts, and all with a huge smile! Thank you!

Thank you to Erwan and Pierre for their speed, kindness, and professionalism!

Thanks to Clément for repairing my bike, he is very professional and friendly.

Best Decathlon in Paris, especially the trail running section which is fantastic! I received excellent advice from the sales assistant Amaury on a pair of shoes and a trail running pack 👌

Thank you Kim, Amin and Manon for your kindness and thoughtfulness.

Excellent customer service and a promise kept! I broke the frame of my BTwin Elops 940 after 7 years of heavy use, and Decathlon, unable to find a replacement frame, refunded the purchase price of the bike, giving me a €1900 voucher. Well done! I bought a BTwin Owuru and I'm very happy with it.