Chez Laurette sur Malaucene

28/08/2026: Superb day with a special mention for the salt cave 🤩🤩

27/08/2026: Visited Tuesday, August 25th. The pool is very nice but absolutely filthy... We could feel debris under our feet and the waterline was almost brown... The showers weren't clean. The "ice room" never worked (where was the ice dispenser? Several of us wondered the same thing). The restaurant: 2 hours and 10 minutes to eat one main course and one dessert. There were about fifteen covers for three servers and an interminable wait. We really regret having to wait so long for a fish and a pasta dish; we could have enjoyed the spa more. The outdoor jacuzzi was also dirty; there was a greasy deposit in the water. As for the garden, we wanted to get a soda and were told it was forbidden to consume it outside; otherwise, we had to sit at a table. However, there were tables outside, and there were cans and glasses placed on them next to other customers. The menu indicated that we could order afternoon tea between 3 pm and 6 pm. Arriving at 3 pm, we were turned away because the kitchen wasn't ready until 3:30 pm. A rather unpleasant person, not the waitress with glasses but the other one who had also served us at our table... not very friendly. It might be helpful to put up a small sign indicating that guests shouldn't stay longer than a certain amount of time, as the jacuzzi was reserved for over an hour by a group of five without anyone else being able to use it. The reception staff and the waiter, however, were very pleasant and friendly. The hammam and sauna were also very good, as was the salt cave.