We came as a couple for one night.
Positive points:
-The room is clean
-There is a large bed
-A beautiful view
-A very kind cleaning lady (who was able to inform us better than the reception staff)
Negatives:
-Definitely not worth the 4 stars
-Hammam, hot tub and fountain in the pool not functional (apparently for several months given the reviews) and no treatments available
-Drinks at €5!!
-No explanation when we arrived (breakfast time, services offered, etc.)
-2 people from the table service ready to fight right in front of us and were shouting lots of insults!!
We do not recommend it
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Alexi Philibert
.
29 septembre 2024
6,0
Very nice hotel and extremely friendly staff. We spent a pleasant weekend between relaxing in the spa and walking in the village. I recommend👍
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Marien Grosjean
.
28 septembre 2024
10,0
I don't really understand the negative reviews, although it's a little dated but the rooms are clean and the staff is very friendly. We eat very well. So for your information it is an old mercury which has been left in its juice it must be bought but nothing has been signed yet so a little patience maybe the new owners will do some work. But hey I see no criticism it's clean comfortable with very good service and welcome
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Dachrys
.
03 septembre 2024
8,0
We simply came for lunch, a bit by chance at the end of the season when everything seems to be over.
Welcomed and served by very pleasant and helpful staff, the menu products were fresh and the plates were generous!
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Marilyne Damet
.
31 août 2024
10,0
I recently stayed at the Grand Hotel des Thermes in Brides-Les-Bains, and I cannot praise the staff enough for their exceptional care and support during our visit. My father-in-law, who has mobility challenges, unfortunately had a fall during our stay. The response from the hotel team was nothing short of remarkable.
From the moment it happened, the staff jumped into action. They were quick to assist him, ensuring he was comfortable and safe. The attention they provided was not only professional but also genuinely caring. They helped him with first aid and made sure he had everything he needed to recover, going above and beyond to check on him regularly.
The hotel itself is a lovely place to stay, with spacious rooms and beautiful views of the surrounding mountains. The thermal spa facilities are fantastic, offering a relaxing and rejuvenating experience. We appreciated the accessibility features throughout the hotel, making it easier for my father-in-law to navigate.
The restaurant served delicious meals, and the atmosphere was warm and inviting. It was comforting to know that while we were enjoying our time, the staff were readily available to assist if needed.
I am incredibly grateful for the support we received at the Grand Hotel des Thermes. They truly made a challenging situation much easier for our family. I highly recommend this hotel not only for its excellent amenities but also for its compassionate and attentive staff. We look forward to returning in the future!
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Louise
.
14 août 2024
10,0
Hotel in the very center, very quiet with very correct catering.
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Philippe EVEN
.
14 août 2024
8,0
Coming for a 3-week treatment, we appreciated the location of the hotel near the thermal baths and the direct access, the pleasant surprise of the particularly tasty and original diet meals, and above all, the friendliness of all the staff we met. The room was comfortable, a good 160 bed, with plenty of storage. In terms of criticism, a small refresh of the hotel is necessary: paints and carpets to be changed in the rooms and common areas and the lighting in the dining room, very gloomy, and even insufficient outside.
Since then, I learned that the hotel was permanently closed and that major work was underway. It appears that the Town Hall has taken over the establishment (without guarantee of the information).
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chantal
.
14 août 2024
10,0
Everything was perfect. The staff are very pleasant and attentive to our needs, both at reception and in the restaurant and the room cleaning ladies.
There is one important thing, lack of air conditioning in the elevator, the corridors and especially in the rooms.
We were hot despite the curtains which protected us well.
Knowing that we are going to get hotter and hotter, this will become a necessity to take into account.
Otherwise, everything was OK. Very calm in any case.
We were lulled by the river, it was pleasant.
Thank you to all the staff for whom I will keep very good memories.
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Corinne Gibert
.
30 juillet 2024
10,0
Un dimanche exquis a la table du restaurent Les Cedres
A refair seul ou entre amies
Bon choix des entrees et dessert primtanier
Zorica E
.
02 mai 2024
10,0
Magnifique terrasse pour ce jour de la fête du bonheur
Exelent service de la part de plusieurs professionnels de la restauration
Concernant le menu ,merci au chef nous avons déguster de l entrée au plat et au dessert
Le tout un vrai délice
Merci à tous
A bientôt
Meribel P
.
01 mai 2024
10,0