Hippopotamus sur Illzach

One-night tourist stay One renovated room… a mix-up between the reservation and the assigned room (I requested a double bed but was given two singles). The manager was very professional and found a solution. Excellent, quiet room… simply very, very good.

Pleasant stay, good value for money – that's mainly why I booked, and I was pleasantly surprised. The receptionist answered quickly despite my call at 10:30 pm. The person on the phone and at reception was very pleasant during my visit. Simple and efficient in providing instructions. I was pleasantly surprised by the room! Quiet location.

The hotel is a bit dated but very clean. The staff are pleasant and responsive.

The only positive point goes to the receptionist; the hotel itself is in dire need of renovation. There's a hole in the wall of room 17, and the bedding is awful. I'm spending the night here to catch a coach back to Paris, and we need to be properly rested, which is absolutely not the case here.

We spent two days at this hotel. The reception and staff were very welcoming. However, we were disappointed with the room, which wasn't great because the premises are very old, as are the furniture and blankets. Furthermore, there was no heating. A little renovation would do them good. On the other hand, the staff immediately remedied the problem by bringing us a portable heater. Thank you to them.

I was pleased with the kettle in the room, the comfortable beds, and the spacious bathroom. It's also quiet and peaceful outside! There's plenty of parking and excellent amenities nearby.