Hotel Novalis Restaurant sur Gradignan

A truly exceptional welcome! We were five artists on tour, and we spent three nights at your place. We slept perfectly well, and the hospitality was absolutely impeccable! Thank you so much for your availability :) We look forward to coming back!

Complicated… No breakfast tray, leftover beer on the tables at the back of the room, sticky tables, a man at reception told me I didn't have to pay for breakfast and the tourist tax because it was covered by my company, but then the next day I had to pay. When I tried to get the bill for the three breakfasts, they claimed they'd sent it because they had my work address, but they did get it, and it had a typo, so I never received the bill. You have to ask if you want your room cleaned, but they should have told us… My colleague asked for his room to be cleaned, but in the end, it was mine… Complicated, I tell you…