La Fabrique Givree sur Aubenas

I'm not giving it one star because I can't judge the service since we didn't end up sitting down, and I want to give them the benefit of the doubt and not completely ruin the reviews and ratings. We wanted to have ice cream and a drink on the terrace. We arrived and didn't know whether to sit on the terrace or serve ourselves at the counter. After asking upon entering, since no one came to greet us on the steps, we were told we could do as we pleased. So we said we would sit down since we had spotted an available table outside in the shade. We were told to pick up the menus on our way out, which I already found a bit much, especially since the two waitresses were chatting inside, but whatever, the weather was nice, it was the weekend, so it wasn't a big deal. So we took the menus and went to find a table, but unfortunately, other people had arrived in the meantime and sat down at the last remaining table in the shade. So we went to ask the staff if we could get a table in the shade (many tables and chairs were folded up), and they told us, "No, we're not adding any more tables, there's space inside or out front." We wanted to be outside, but not in direct sunlight, so I asked if we could have a parasol, and they didn't answer me; they just looked at me as if I were speaking Chinese. So we put down our cards and left. That's it, a lost sale. I find this behavior very unacceptable for a business. Your advantage is being one of the only ice cream shops open on the Place du Château in Aubenas on this last weekend of September. Luckily for you, because judging by the staff's behavior, there's nothing to encourage us to come back.

Superb place, the perfumes are as good as they are varied.

Very friendly staff. The ice cream is worthy of being serious competitors to other Ardèche ice cream makers. The terrace is very pleasant, and the price is the same as elsewhere at real ice cream shops. A good place to go.

The price-quality ratio isn't great… You can find better at this price. The whipped cream is so-so, the ice cream is okay.

Very good, wide selection of flavors, perfect for ending an afternoon

Delicious ice cream and friendly staff, in a beautiful spot near the castle!

We had excellent ice cream. I don't think I've ever had such a good sundae! Very creative ideas and flavors with high-quality ingredients!! A visit is definitely worthwhile.

Delicious ice cream Very helpful waitresses Very welcoming for dogs 🐶 I recommend it

Excellent ice cream shop, super friendly, compliant with hygiene standards, which is important.

Great ice cream and, above all, a very warm welcome!