18/09/2026: Excellent bouillabaisse, warm atmosphere.
10/09/2026: We celebrated our wedding on September 5, 2026, at this venue.
First, we would like to say that, despite some initial setbacks, we had a wonderful wedding day and cherish the memories of this special moment with our loved ones.
However, we would like to share our experience regarding the handling of our reservation by the venue manager.
We met with the manager in March 2026 to plan our wedding. During this meeting, we agreed on an outdoor cocktail reception and a meal in the indoor dining room. She also informed us that, beyond a certain number of guests, the restaurant would be reserved exclusively for our event. We therefore made a bank transfer to reserve the venue.
However, just three weeks before our wedding, the manager informed us that she had "forgotten" that another reservation had been made in February 2026, several months earlier. We learned very late in the process that the restaurant would not be reserved exclusively for us and that we would have to hold our entire reception outside. With only three weeks until the wedding, finding an alternative was obviously very difficult. We were simply told that if this didn't suit us, we could look for another venue. We were eventually given a €195 discount on the cost of our reception.
We had also been assured that those who had booked the room would remain exclusively inside. However, on the wedding day, during our cocktail hour, these same people were also outside.
We particularly regret the lack of communication and professionalism in the handling of our reservation, as well as the fact that we were informed so late of a situation that should have been known and anticipated well before our wedding.
On the day itself, we were also disappointed by the manager's attitude towards us. She neither greeted us upon arrival nor upon departure. She was present for part of the meal, notably to serve the hot dishes, before leaving without saying goodbye.
At a wedding, which is a particularly important and symbolic event for the couple, we would have appreciated more attention and consideration. Even in the smallest details, we wanted to create an atmosphere consistent with our bohemian chic theme. The waitress had made a real effort with her attire to match our theme, which we greatly appreciated. Conversely, the manager was dressed entirely in black, with no particular attention paid to the ambiance or theme of our wedding. This is obviously not a matter of imposed dress, but simply the feeling of a lack of personal involvement in an event that meant so much to us.
We would nevertheless like to sincerely emphasize the professionalism of Corinne, the waitress, and Olivier, the chef, who were courteous, pleasant, and available from beginning to end. We thank them for their work and attitude, which contributed to making our day go perfectly.
In short, we had a beautiful wedding and a lovely evening, and we are happy to have been able to share this moment with our loved ones. However, our experience with the venue manager unfortunately left a bitter taste.
We hope this feedback will allow the venue to improve its communication, booking management, and customer service, so that other couples don't find themselves in a similar situation just a few weeks before their wedding.
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