Luxury hotel with excellent breakfast and dinner. Friendly and very helpful staff, including with getting to the parking garage.
We had booked two premium rooms with a request to have them next to each other. A few days in advance, we received a phone call saying this was not possible, with the option to upgrade one room for free so that we could end up next to each other after all. Top service.
The hotel and the rooms are very clean, with super comfortable beds and nice bathrooms.
Dogs are welcome here.
A very nice hotel offering numerous high-quality services. Special mention goes to all the hotel staff who are consistently polite, available, and attentive to every need!
An ideal location and excellent staff.
The rooms are clean and spacious.
We also had a view of the Cathedral, which was a nice bonus.
The breakfast is high quality with a wide variety of products.
Two minor drawbacks: only a small amount of soap in the shower and no towels at the pool (which could use a little renovation).
Magnificent hotel. Very large, yet you almost feel like you have the place to yourself!
The staff is extremely pleasant.
The rooms are magnificent.
The terrace is incredible.
I truly had an excellent stay.
If I have one "complaint," it's a shame there weren't any slippers in my room, while there were in my colleague's room next door... but if I hadn't been there with several colleagues, I wouldn't have noticed.
Our stay was wonderful. I greatly appreciate that you found an item we left behind but the shipping cost is way too high. We are in Paris now at the Novotel Paris Centre Bercy and will not be able to make it back to Reims.
Thank you!
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