Le Terminus sur Le Cannet

12/03/2026: I received a promotional email with the offer "buy one special pizza, get the second at 50% off." We ordered four pizzas by phone at 6:25 PM. The salesperson told me the bill would be around €45 and a 45-minute wait for delivery. The pizzas arrived 30 minutes late (so 1 hour and 15 minutes in total), even though it was the very beginning of their service and the delivery driver told me he didn't have any change because it was his first delivery... And to make matters worse, they were asking me for €51. I called Mister Pizza because I knew the delivery driver couldn't do anything about it. They told me they had made a mistake, that the offer only applies once per order (so on two pizzas, not four), and therefore I had to pay even though it wasn't specified anywhere and despite the price quoted at the time of ordering. When they asked me, "What would you like to do, madam?" I replied that I wanted to pay the price quoted in the order. He told me that wasn't possible and suggested I not take the pizzas. I was stunned, as if I were going to leave my guests without a meal. In short, I paid, but they won't see my money again. Mister Pizza makes a mistake, and the customer pays, literally. Order from Pizza World instead, where I usually order. The pizzas are very good, the delivery times are more than reasonable, and the service is pleasant and much more professional. I tried something new, and I shouldn't have! I'm giving 2 stars for the originality of the pizzas. EDIT: The manager, who was absent that evening, called me back and offered me 25% off my next order as well as a free bottle of wine. I'm revising my rating to acknowledge this effort from the customer service team.

05/02/2026: The pizzas are good, that's good.