The food is good, but the service has declined significantly since the manager left. On my last two orders, there was a mistake with the taco; it wasn't at all what I ordered. And the manager was completely unhelpful. I asked him to replace it, explaining that it was already half-eaten and that my two-year-old son was eating it (because, of course, he couldn't tell the difference; he was just hungry). He told me that if it was half-eaten, he wouldn't take it back or make me another one. It's absurd, considering you have to actually take a bite to see the mistake. I wasted ages explaining that it was the least he could do to make me a new one, and he actually dared to contradict me. It's a shame, the food is good, but the experience is terrible. You're lucky the quality of the snacks in Ferney is mediocre; it's a shame you're going down the same path.