L'Opera Restaurant sur Mulhouse

21/07/2026: Excellent service; the servers accommodated my request to change my side dish. Both of our main courses were very good. A minor complaint about the dessert, the brownie: three tiny, dry pieces.

04/07/2026: The food at this restaurant was genuinely good, which makes the experience even more disappointing. Unfortunately, the service we received from our waiter was completely unacceptable. From the moment we sat down, we were met with aggression and impatience. When I politely mentioned that I don’t eat eggs, he shouted at me and asked angrily, “Why don’t you eat eggs?” – as if I needed to justify a dietary choice. That is not how you treat guests. We were a table of 12, and when we asked for more butter, he told us to finish what was on the table first and only then would he bring more. That single platter was barely enough for 4 people, let alone 12. It made everyone uncomfortable and hesitant to take any, worried there wouldn’t be enough for others. Worse still, my main course was ruined due to his mistake, and when I asked for a replacement, he refused flat out. No apology, no attempt to make it right. This is not hospitality – this felt more like an army canteen. We left feeling frustrated and embarrassed, and we will not be returning unless there is a serious change in how customers are treated. Such a shame, because the kitchen clearly deserves better representation.