The cheeseburgers I was served didn't meet this chain's standards: they were missing pickle slices, onions, and very little ketchup. As a result, they were very dry.
I'm disappointed that they don't offer Minute Maid Orange as a drink. The service was adequate, and the music wasn't too loud.
Disappointed by how an incident was handled.
When our tray was delivered to the table, an employee accidentally spilled several glasses of soda. I got some on my T-shirt, shorts, and shoes. I had to go clean myself up and try to salvage my clothes as best I could.
I want to make it clear that I don't blame him for the accident at all; it can happen.
However, I am much more disappointed by the manager's reaction. After the incident, the waiter offered me… "a little something" as compensation. For a bill of around €50 for four people, and considering the stained clothes and the inconvenience caused, I find this offer inadequate. We got a sundae for four! 😕 It's not so much a question of the amount as it is of consideration for the customer: when an incident like this occurs, one expects a more appropriate response and a truly significant gesture of goodwill.
What a shame...
Very little shade. A large terrace in full sun with no parasols.
A significant staff shortage. A 20-minute wait to be served.
No towels provided; you have to ask for them.
Cleanliness leaves much to be desired. Avoid this place 😊
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