A team doing its best to provide smooth service, and then there's a manager, maybe even the director, just standing around doing nothing, watching their team members struggle... We waited 15 minutes to be paid, we asked him to process our payment, and he refused! Another useless one! Manager or director, nothing's stopping you from helping your team!
Tom is clearly the best employee. He handles an enormous workload, worthy of several people, with remarkable efficiency. He thoroughly deserves a raise.
I can only give 5 stars for the service; everything was always piping hot and neatly arranged. Honorable mention to Tom at the till! He deserves a promotion.
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