So what has become of the Hôtel Mercure brand?
What’s more, we thought we would find a high-level Mercure hotel at this address (Promenade des Anglais).
Everything seems old, from another era! This feeling is present from the layout of the reception.
The room is also not up to standard: painting, decoration, bathroom, bedding; we have to start all over again.
You should not expect the standard of other Mercury!
I'll temper my comment a little. The next morning, expressing my disappointment at reception, I was listened to by a very pleasant and very professional person. We were able to change rooms and the new one corresponds a little better to Mercure standards.
THANKS !
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Guillaume Harismendy
.
14 septembre 2024
6,0
It's a bit old for the price. Reception does not have the charm that we are used to from All Accor. The service in the breakfast room is very nice and competent.
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Urs Beck
.
13 septembre 2024
8,0
The location is great, allowing for several walks and going to the beach on foot.
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Izabel Cristina Meister Martins Coelho
.
07 septembre 2024
8,0
Amazing location. Rooms a bit far from elevator. But beside this all is good.
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Omar Alzahrani
.
16 juin 2024
8,0
Beautiful renovated rooms, quiet and very well soundproofed.
The rooms overlooking the park have a very nice view
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Biarritz64 “Nice Biarritz” Nice06
.
08 juin 2024
8,0
Great location to all..some staff very unfriendly on desk..others breakfast staff lovely.rooms are spacious beds very comfy
1st room we had was terrible our jet 2 advisor got us moved...to better room.
Breakfast is very good good selection..modern dining area.no bar or dining available other then breakfast.
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Jackie Passmore
.
05 juin 2024
6,0
We booked a room with a sea view and were quite happy. Of course, if you looked closely, some places in the room were broken, not cleaned properly or there was some mold on the wall. However, the location of the hotel was extremely good, we walked almost everywhere.
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HelloPrinz
.
03 juin 2024
8,0
good point
・Close to the airport and shopping mall
・Good view from the room (limited to rooms with a sea view)
・There is a water server in the hallway
・Double windows make it quiet from day to night
Bad points
-The room smells a bit like sewage. We recommend using ventilation and air conditioning.
- Analog dial type air conditioner temperature change. It is not possible to specify a specific temperature.
・The toilet door is simple. Almost all sounds from inside the toilet can be heard outside. The sound of water dripping continues, so it is recommended to save up tissues before going to bed.
・Construction noise is loud in the morning. It is also regrettable that there is no notice regarding this on the website.
-Room door is thin. Voices from the hallway are quite loud.
・There is no changing room.
・The water area is a little dirty. There is mold in the shower booth.
・Equipment is not properly taken care of. There is damage to the walls and peeling gaskets from the shower booth.
・The dryer soon becomes unusable. When I asked the receptionist over the phone, I was told that when the hair dryer reaches a certain temperature, it will be forced to shut down until the temperature drops. It becomes unusable after about 8 seconds of use, and takes several minutes to recover, so it does not function at all.
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I was very disappointed to stay in such an outdated and impractical hotel.
Being a regular at the Accor chain, I found the value for money really unbalanced.
breakfast at 20€ correct but nothing more
2 small, shaky elevators then an endless series of corridors
view of a dark patio under construction
room with stained 70s plaster
old carpet also stained
All for more than €300 a night, who are we kidding?
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Florence Lejeune
.
27 mai 2024
6,0
The best thing about this hotel is its location. Great view from a front balcony facing the sea.
Rooms are modernised and beds comfortable.
There is a great top bar with a fantastic view of the bay. The cocktails are pricey and the fish restaurant although nice, you will pay above the regular Nice price. If you are vegetarian, stay away.
The reception staff's friendliness depends on the person, some of them are a little bit stiff.
The shower was large and the complementary products are from Locitan which is a plus.
The housekeeping staff were lovely.
It can be noisy, so earplugs were provided.
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Laura London
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26 mai 2024
8,0