Ottoman Palace sur Le Petit-Quevilly

Never been disappointed, well done for this longevity and quality

A good restaurant but the service is not the best. Building on its previous reputation in the actu76 article dating from 2021, this restaurant no longer needs to make itself known. However, I find that the service has unfortunately deteriorated recently. The proof being no later than 2 days ago I placed an order for a menu and a drink (maxi kebab + drink). At the time of payment, a small misunderstanding with the waiter, I found myself paying 24€. No problem, instantly refunded by cash, but no communication, I couldn't understand the waiter who didn't speak loudly and who actually made me pay for my neighbor's order. Apart from that the food is still good, the ingredients seem to be of quality, wide choice of toppings, meats, and it is possible to put the sandwiches into pancakes. ☑️ I think we just need to make sure that there is understanding on both sides :)

A restaurant that I don't necessarily come to often, but that I really enjoy. Not a bad choice, very good, great staff. And a very friendly place

Good kebab but too bad the meat was not grilled well enough in my opinion. The service, especially when taking orders, was quite laborious, there were several of us waiting to be able to order.

I went there early in the afternoon, there weren't many people, so we ordered quickly. The sandwich was very good, one of the best I've had in this type of restaurant. Cheap and not too heavy. In terms of the quantity served, it was perfect: neither too much nor too little. I highly recommend.

It's good but 10th kebab fries drink which is just limited

This is clearly the place to be for anyone who wants to taste a real homemade kebab. Welcoming staff with the boss who always smiles and takes the time to greet you. And then the meat is incredible. Really go there with your eyes closed.

kebab pasta is just INCREDIBLE! Thank you to the influencer Soukaina Two Sisters for sharing this nugget 😍 I highly recommend it!!

Honestly sincerely I am disgusted and disappointed with this restaurant the more I go back there occasionally the more it is a disaster nothing to have when I went there 10 years ago The endless wait just to take an order 🤦🏽 whether it’s restaurant or kebab To be served I don’t even talk about it 🤦🏽 The hot dishes are normal, nothing exceptional that there is in other kebabs The starters are good The kebab and homemade meat the only positive point The welcome, the atmosphere and the service have deteriorated even though they were smiling from the boss with glasses to the waiters, it's a shame because you can only see on the face that these are good people and I remember that basically they were welcoming, smiling, put you at ease Take into account the opinion of your customers who are bad because it is not to belittle but more good advice a questioning and to start again on the right foot because you are still a good Turkish restaurant in Rouen with shakchouka I hope that you will reorganize yourselves for taking orders to limit the wait, the same for room service But also to rediscover the warm welcome you received and the quality of your dishes in the dining room I wish you the best and I will come back Insha Allah Keep it up and good luck

Cela fait plus de 10 ans que je mange chez eux toujours aussi parfait que ce soit l’accueil très chaleureux, la qualité des repas, l’ambiance conviviale …