Pizzeria Del Arte sur Alencon

I would like to express my sincere gratitude to Quentin, the waiter at the Pizza del Arte restaurant, for his simply exceptional service this evening. His warm welcome and infectious smile instantly put everyone at ease. He doesn't just do his job: he anticipates every need, advises with almost artistic talent, and always adds a well-balanced touch of humor that brightens the evening. Considerate without being intrusive, he embodies the perfect balance between professionalism and friendliness. Quentin, you are the kind of waiter who transforms a simple meal into a real experience worth repeating without hesitation. Well done and see you soon!

Impeccable service. Extremely kind, attentive staff. I highly recommend.

Mixed experience. The meal is good and plentiful (the menus are accessible and we leave with a full stomach). In terms of service, I was positively surprised by the kindness and sympathy of my waitress. Conversely, one of the employees should ensure correct language, as well as a professional posture in front of customers (throwing spoons on the table, careless, too comfortable, etc.). On the management side, be careful not to reframe the teams in front of customers. The little optional extra: In terms of atmosphere, Italian music would reinforce this marketing promise that we have when we arrive. Overall, not sure I will come back if these elements are not corrected. PS: Thanks again to the waitress who served me for her professionalism

Friendly place, food is good. We are never disappointed.

I highly recommend this place amazing service like food

We no longer present the dishes from Del Arte but we still appreciate the welcome, the value for money, the choice offered for children and the atmosphere. All these qualities were found at Del Arte in Alençon. However, be careful with the equipment storage area/cardboard boxes near the entrance to the toilets, it's a bit of a mess!

Smile. Efficiency. Great professionalism. Excellent value. THANK YOU.

The dishes deserve a little more know-how with a little tastier products

Meals, service and prices correct. Cleanliness of the floor and walls very average as we arrive at the opening! As for the toilets it is catastrophic!! Bottom of the basins which have been in scale for a long time, door handle protector removed, toilet paper non-existent, too bad this establishment lacks a responsible person up to the task !!

Repas toujours bon à chaque fois (c'est pour ça qu'on revient) mais à nouveau attente de plus de 40 minutes entre l'apéro et le repas. On a commandé les plats avant qu'on nous apporte les apéros quand même ... (ça n'est pas la première fois que ça arrive)... On nous a répondu (à peine demandé), on a oublié votre commande... Pourquoi ne pas nous prévenir ? Plutôt que d'ignorer... Du coup, pas eu le temps de prendre un dessert donc déçus... On a du réclamer des verres d'eau qui manquaient sur la table (on est arrivé les premiers quand même) et un couteau également ainsi que le verre de vin commander depuis notre arrivée... Je pense "la responsable" a essayé de sauver les meubles aimablement à la caisse pour nous faire oublier cette mésaventure en parlant d'autre chose. Mais, on a payé pour un service qui n'a pas été rendu totalement, ce qu'on attend d'un restaurant est un minimum. Chose manquante également, quand on prend un apéro dans un restaurant, il faudrait un minimum mettre des cacahuètes ou autre, comme il y avait auparavant... Je met rarement des avis mais au vue des récidives, je pense cela nécessaire aujourd'hui.