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23/07/2026: Very disappointed with the McDonald's in Hoenheim. This isn't the first time my ice cream was barely filled. When I pointed it out, I was told it was "the protocol" and they wouldn't add any more. Strangely, at other McDonald's, the ice cream is served much better. When a customer pays for something, they expect to receive it as described and to be listened to if they have any concerns. It's a shame, because this lack of consideration gives the restaurant a bad image. I hope management will take customer feedback into account to improve the service.

18/07/2026: Where is my order Very long wait for order