Découvrez le meilleur restaurantde cuisine américaine en Saint-Marcel

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Buffalo Grill


Saint-Marcel
03/06/2026: Dinner this Sunday evening for Mother's Day, I won't forget it! We agreed to wait 15 minutes for a table, and the welcome was friendly and welcoming. It was very crowded, very noisy, and it took a very long time to take our order and get the complimentary salad. We waited 1 hour and 10 minutes for our main course. All the customers in our aisle were getting impatient, children were crying nearby, and the atmosphere was very tense, noisy, and unpleasant. Some people were leaving without ordering dessert. Growing impatient, I got up after 1 hour and 10 minutes to pay for our drinks and leave (9:30 PM). No one came to the bar. Then I saw our plates arrive. I went back to my table and explained that I was about to pay and leave. The waiter wasn't to blame, of course. Why? It was crowded. The grill was broken. What would we have appreciated? - If the waitress had warned us there was an hour's wait for our order to be seated, we wouldn't have stayed. - If the manager had come to inform us of the problem in real time, informing customers is the bare minimum; everyone then decides whether to leave the restaurant or not. When it came time to pay the bill: the manager was very closed off, no smile, no empathy, no message. We were expecting a gesture of goodwill, an apology, a smile... nothing. We then asked for a gesture of goodwill as compensation. We received it without a smile, without any attempt to "win over" the customer! "Is this alright with you?" he asked, handing us the new receipt! No explanation, no words, no emotion, nothing. Wow!!! In the end: 2 desserts and a free bottle of water. THANKS! By the way, the portions have become meager! The menu will soon be geared towards children 🙄. And let's highlight the good taste of the burgers for those who ordered à la carte. We'll have a very hard time coming back, that's for sure!
31/05/2026: We had a meal for Mother's Day and were rather disappointed. My husband ordered a steak and eggs cooked rare, but it arrived well-done with cold fries. We asked for bread but never received it. The wait for our main courses was very long. My steak was rare, but my fries were cold. The other man in the family had ordered the same thing as my husband, but it was also overcooked. He sent his plate back, and the dish that came back was slightly better. To give you an idea, we were very, very disappointed for Mother's Day 😞.

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