Découvrez le meilleur restaurantde cuisine américaine en Basse-Goulaine

18/07/2026: A very pleasant place to eat fast food! The place is clean, the staff are friendly, the service is always quick, a pleasure to come here every time 😊

18/07/2026: It's not my usual practice to leave negative reviews, but this time it's necessary. I ordered through Uber Eats, and this is the second time in two weeks that the same thing has happened to me. The order arrives incomplete, and each time it's the same item: the double cheddar fries, which cost €6.40. Not to mention the missing sauces, or the five nuggets instead of six… As I see from other reviews, I'm not the only one experiencing this problem. On top of that, there are numerous unanswered calls where they pick up only to hang up immediately. So, after receiving an incomplete order for the second time, I went directly to the restaurant since Uber refuses to refund the missing items and McDonald's refuses to answer calls! They gave me the two double cheddar fries after I complained in person. Initially, I did ask for my nuggets to be replaced since they were cold, as I had to drive there myself. The manager refused, saying it was the delivery driver's fault, which is completely absurd! I was also told that during busy periods they don't answer the phone, even though they should. So, okay, I got the two fries I hadn't received, but seriously, is it normal to have to go out of my way and fight to stop paying for nothing?! What is your solution for these Uber Eats and other delivery orders? Are you waiting for unhappy customers to come in to complain, even though they ordered home delivery and paid the delivery fee?! Or are you perhaps counting on people not bothering to go out of their way and simply paying without complaint for products they don't receive?! It's truly outrageous! We're taking the time to write this kind of review so things will change. Please keep your promises regarding answering the phone, and be more rigorous with order packing to stop these oversights, especially for orders of just three items—it's absurd!