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McDonald's


Seclin
20/09/2026: Not a single order was honored. Mistakes happen, especially when it's busy. The problem is, we come when it's less crowded, and many of the mistakes seem to be deliberate. So, in almost every order we placed, there were several errors, like forgetting to put the topping in a McFlurry, putting in fewer nuggets or McPops than we paid for, forgetting to give us a Spiderman toy (which was quite large, by the way), and so on. But the employees also decide on their own to disrespect customers. For example, last time, I ordered apple juice, went to tell them they'd forgotten it, and the employee curtly replied, "Well, they were out." So, when he realized they were out of apple juice, he gave us the order without warning, without offering an exchange or refund, and without any apology when we pointed it out. In our order today (besides missing some veggie nuggets), the employees replaced the regular nuggets with chunkz without telling us. We kept coming anyway because it was the closest McDonald's, and after complaining repeatedly, we were hoping the situation would improve. But I think we'll have to go a bit further for better service and, above all, more RESPECTFUL treatment.
17/09/2026: Very warm welcome. Excellent meal. Health and safety measures respected.

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