Découvrez le meilleur restaurantde cuisine américaine en Irigny

16/08/2026: Nice place. Good customer care and all

14/08/2026: ⭐ 1/5 Very disappointed with this order. About 70% of it was incorrect: missing menu items, no ice cream, and three Oasis ice creams received instead of items I ordered. I have photos to prove it. I called the restaurant directly to report the problem. The person on the phone was certainly very friendly, but what disappoints me most is the feeling that you almost have to provide proof to be believed when reporting an order error. I should also mention that I was the one who insisted on receiving a gesture of goodwill. The solution finally offered was a discount on my next visit to the restaurant. That is, if I ever go back to this restaurant... and besides, if I chose to order delivery, it wasn't so I would have to go there in person to collect compensation for an error that wasn't mine. The proposed compensation doesn't even cover the delivery and service fees I paid. I can completely understand that mistakes happen; they can happen to anyone. However, what's much more disappointing is how the problem is handled afterward. It really feels like the customer is no longer believed when they report missing items in their order. I wasn't asking for much, just for the error to be acknowledged and fairly rectified. It's a shame.