Découvrez le meilleur restaurantde cuisine américaine en Sartrouville

13/09/2026: I wish to express my dissatisfaction with an order I placed at the KFC in Sartrouville. One complete meal was missing, as were the fries from another meal, two drinks, and two sauces. While oversights can happen, they unfortunately occur quite frequently. However, I am particularly disappointed by the manager's attitude. When I pointed out the missing items, she replied in a rather haughty tone: "No, everything is there." After I detailed the list of missing items, she finally completed the order, but without any apology or explanation, and with an almost irritated attitude that I would simply ask for what I had paid for. Mistakes can happen, but a customer should not have to justify themselves to receive a complete order. A minimum of listening, checking, and apology would have been appreciated. I wanted to bring this incident to your attention because it is primarily the way my complaint was handled that I find regrettable.

06/09/2026: Hello, I wanted to order the €5 promotion, but on Monday, I was unable to order it because they claimed the ice cream machine was broken. I asked if it was possible to order the promotion without ice cream, but they told me it wasn't. I find this very unfortunate, as a machine breakdown shouldn't prevent a customer from taking advantage of a promotion, especially when a simple solution like removing the ice cream is available. I would therefore like to understand why my order was refused and if you can offer a solution in this type of situation.