Les meilleurs restaurants en Dolancourt

22/01/2026: WHEN UNSANITARY CONDITIONS BECOME AN ACCEPTED POLICY! Hello, I am writing to you after reading your message to my partner, who is the author of the first comment. I am only now seeing your response, and I must say it is as appalling as it is revealing of your approach to handling problems. To claim that "despite appearances, the mattresses are treated" is simply indecent. A mattress with so many visible, ingrained, and old stains is unfit for occupancy, treatment or not. I worked in the hotel industry for several years, and I can state this unequivocally: a mattress in this condition must be immediately removed and replaced, not hidden under protective coverings (which are just as repulsive, by the way!). The presence of a mattress protector or sheets laundered by a service provider does nothing to erase the filth underneath. The photo taken in the room is factual, objective, and speaks for itself. It completely contradicts your attempt to downplay the situation. Regarding the staff, your denial is false. The receptionist and the housekeeper present in the room readily acknowledged the unacceptable condition of the mattress, indicated that they themselves would not sleep there, and specified that the room would be closed to show the bedding to the owners. These statements were made in our presence, and I stand by them entirely. To implicitly accuse my wife of lying when you have the photos right in front of you and both rooms clearly had unsanitary bedding is, to say the least, laughable. Any reasonable person will realize in a few seconds, simply by looking at the photo, that the condition of the mattress is incompatible with hotel use (3 stars!). Your accusation of "blackmail through reviews" is particularly inappropriate. Refusing to pay for a room when the bedding is clearly soiled is a matter of basic common sense and fundamental consumer rights, not blackmail. This accusation is unfounded and serves only to divert attention from the real problem. The manager was contacted by phone in our presence by your colleague at reception, a very professional person, who showed absolutely no interest in the situation. We were promised a callback. It never happened. Your response perfectly illustrates what we observed on site: a systematic refusal to take responsibility, a minimization of the facts, and an attempt to discredit customers rather than address an obvious health issue. The facts are real, documented, and photographed. The DGCCRF (French Directorate General for Competition Policy, Consumer Affairs and Fraud Control) has now been notified and is in possession of all the relevant information, and will be able to objectively assess the compliance of your practices. I leave it to you to respond to the appropriate authorities. Sincerely,

19/01/2026: AVOID AT ALL COSTS: A HOTEL OF FILTH AND CUSTOMER DISRESPECT We came to Le Moulin du Landion thanks to a gift from our parents, hoping for a quiet and pleasant stay. On paper, everything looked appealing: a 3-star hotel, a spa, a peaceful setting. In reality, it was all smoke and mirrors. To help the chambermaid, I removed the bedsheets. Big mistake. The mattress topper was completely stained, filthy, repulsive. I then lifted the topper to see the state of the mattress itself: an absolute horror. Honestly, I wouldn't even let a dog sleep on it. I almost threw up. It's disgraceful, shameful, and unacceptable. I went immediately to reception. The woman, friendly but visibly embarrassed, followed me to the room. The cleaning lady was there. Both women confirmed that it was a disgrace, that they themselves would never sleep in such filth, and informed me that the room would be "closed until the owners arrive to show them." The worst part? Management is fully aware of the situation. Numerous complaints have already been made. Nothing has been rectified. So it's a deliberate choice: making guests sleep in dirty beds while still taking their money. A complete lack of respect. At reception, I was told that it was obvious they couldn't charge me for a room in this state. The concrete result? The spa was "offered"... but the room was still charged, even though we slept in filth. My parents, who were also there, discovered the same state of the mattress in their room. Same scenario: free spa, wasted Wonderbox voucher, and a night spent in a veritable garbage dump. The manager was called in right in front of us. He couldn't care less. No real gesture of goodwill, no serious apology from management, no follow-up whatsoever. I was promised a callback to discuss it. I was never contacted. I left this establishment disgusted and sickened, as much by the unsanitary conditions of the rooms as by the deplorable attitude of management. This hotel deserves neither its stars, nor its prices, nor its misleading advertising. I will do everything I can to share this experience so that other customers are not misled by beautiful photos that hide a sordid reality. Sleeping in filth is not a minor detail: it is a serious offense. A complaint has just been filed with the DGCCRF (French Directorate General for Competition Policy, Consumer Affairs and Fraud Control). Shame on you.