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29/08/2026: Very disappointed once again by the McDonald's in Marennes. We placed an order, clearly specifying in detail what we wanted: two meals and one Happy Meal. After waiting for about 20 minutes, we realized that some items were still missing from our order. So I called the restaurant to report the problem, explaining that the person who took the order probably hadn't heard us properly. Unfortunately, this isn't the first time our orders have been omitted. I simply pointed out to the manager that perhaps they should have more competent and attentive staff to take and prepare orders. His response? "Well, come do their job," he said, then explained that he wouldn't allow me to "insult his team," even though I was simply expressing my dissatisfaction. And finally, he hung up on me. I can understand that mistakes can happen, or that it's busy; it happens. However, the lack of consideration for the customer and the way complaints are handled are much harder to accept. Unfortunately, this isn't the first bad experience we've had at this restaurant. We eagerly await the arrival of new competitors. Perhaps that will bring back some professionalism and consideration for customers.

26/08/2026: Great experience at the McDonald's in Marennes! We went there the last week of August and were pleasantly surprised by the speed of service: table service in under 2 minutes! The order was complete and accurate, which is rare enough these days to be worth mentioning. The restaurant was also clean and well-maintained, and the staff were very friendly and welcoming. The only downside: the air conditioning was a bit too strong. Well done to the whole team for this efficient and pleasant service! 👍