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5,3
1901
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McDonald's


Chateaulin
09/10/2026: Here's why I gave this McDonald's 1 star: First, to put things in context, it's the closest McDonald's to my house. So I go there whenever I feel like it. Here's my experience with this McDonald's. First of all, they often forget items. This can include sauces, ice cream, etc. Secondly, I ordered a €15 sharing box containing nuggets, tenders, and popcorn chicken. And imagine my surprise when I discovered they'd given me a simple box of 20 nuggets, even though it only costs around €11! Some of the items, especially in the evening, are simply shameful, and I mean it. To give you an idea, I ordered a Coke and a Daim Caramel McFlurry. What a surprise to discover that my Coke was just sparkling water (I guess they were out of syrup) and that my McFlurry only had a tiny bit of ice cream in it! There was also the time I went to get ice cream for the whole family. When I went to collect my order, the employee practically shoved the bag into my car, like, "Here, deal with this!" And all this happened at the drive-thru. If you order in-store, be prepared to either wait, as only two kiosks are open in the evening, or have a small chance of receiving an order that wasn't meant for you (though it doesn't happen every day). Up to this point, everything I've just told you might have been forgivable. But what really made me give this rating and write this review is what follows. My sister went to the drive-thru to get McDonald's for herself and me. She planned to buy a box of nuggets for €15, an iced tea, and a cheeseburger, totaling around €22-€24. But when she got to the payment kiosk, they told her they no longer offered the €15 sharing boxes. They offered to let her reorder. So, instead, she ordered a McDeal meal (with a sundae), a cheeseburger, a Coke, and a medium iced tea. Normally, this would come to around €16. Except when she got home, she discovered she had two extra drinks, an extra cheeseburger, an extra ice cream, and eight extra Deluxe sauces! Now you're probably thinking, "That's great, why are you complaining? You got more than you ordered!" The problem is, she paid for all of that without even realizing it! She paid €24 when she didn't necessarily want to spend an extra €8 on all those items. What I find outrageous is charging a customer for items she didn't order. It pushes the consumer to buy more products without them even realizing it. My theory is that the cashier didn't create a new order but simply modified the old one by adding the new items. Instead of reordering, they would have added the old and new items together. But even if it's a mistake, that's no reason not to explain to the customer that items were added to her order and that it wasn't reset! In short, that's why I'm giving this particular McDonald's this rating. Even though most of the employees are nice (except for the one who threw my McDonald's bag at me), I'm simply noting my overall impression after each visit to this restaurant. Perhaps you'll never encounter the same problems I did, but now you know what to expect!
06/10/2026: This restaurant isn't clean and has a very unpleasant smell. Half the time, there are things missing from your order, whether it's an ingredient missing from your burger, a sandwich missing, or no sauce at all. But every time you go, you can be sure there will always be something missing. Very disappointed; in addition to the price increase, there's been a drastic reduction in the quantity of each sandwich. The only one that remains the same size is the 280 (280 grams). In any case, for €16.50 per person, you might as well go to a working-class restaurant where you actually get your money's worth with a starter, main course, and dessert!

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