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6,5
1222
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McDonald's


Dainville
04/10/2026: I ordered a Happy Meal at the drive-thru and asked which toys were available. They were out of toys: great start. I then ordered a BlueLock meal (with the book, of course). When I got home, I discovered that the BlueLock meal had been changed to a Maxi Best Of meal, without the book! I called the restaurant to explain the situation. They told me that mistakes happen, but there was nothing they could do... To please my child, I got back in my car and drove there with €1.25 to pay the difference (the price of the book). When I arrived, the manager explained that she couldn't do anything for me, that she "didn't have the key" for that. I explained "calmly" that the mistake was the employee's, that it happens, but I didn't get what I wanted and wanted to know how to resolve the situation. The mistake was theirs, and my son was the one being "punished." She told me I had to order another meal... What a joke! A kind customer who witnessed the scene strongly advised me to send an email. I'm starting with this little review to warm up before sending the email.
04/10/2026: A terrible experience at McDonald's! My hamburger was completely squashed, the presentation was appalling, and everything was filthy. Frankly, it's unacceptable to serve orders in that state. No care, no quality, very disappointed! I absolutely do not recommend it.

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