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16/07/2026: Dirty restaurant. Filthy toilets. Unfriendly staff. The ice cream they served me was already melted, and when I asked for a straw, they refused because "it's only for milkshakes." I should have shown them the ice cream to prove that I did, in fact, have a milkshake.

13/07/2026: I wish to express my dissatisfaction with my recent visit to your establishment (July 11th around 9:30/10:00 PM). While the food met my expectations, the service was unacceptable. I experienced an abnormally long wait for a small order (15 minutes for an ice cream, followed by another 15 minutes for a drink that I had to ask for twice). No apology was offered for these oversights. The most unacceptable aspect was the staff's attitude: I observed two kitchen employees using their phones instead of working. Beyond the lack of professionalism, this poses a serious hygiene problem, especially since they weren't wearing hairnets. All this in a restaurant that was only a quarter full. In short: A complete lack of consideration and nonexistent service.