Découvrez le meilleur restaurantde cuisine barbecue/grillades en Valenciennes
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Le Bonavis
Valenciennes
20/08/2026: A warm welcome, thank you Mohamed.
19/08/2026: Disappointing from start to finish!
We came for a family member's birthday to introduce them to the restaurant. As regulars, we had high expectations… but this time, we were very disappointed.
First of all, the quality of the sauces was really lacking. Then, several things were forgotten during service: carafe, bread… In short, a lot of little details that, taken together, made the experience particularly disappointing.
We were also used to our waitress, "Unicorn." Upon arrival, we learned from the waiter that she was no longer part of the team. What a disappointment! For us, she was clearly one of the best new hires. Her service, professionalism, and good humor really made a difference.
Today, we are left with food that leaves much to be desired and service that, unfortunately, is no longer up to the standard we had experienced.
For us, that's it.
Frankly, it might be time to take a hard look at yourselves, both in terms of the quality of the food and the service and organization. And when you have excellent people on your team, make sure you keep them and value their contributions.
We hope, nevertheless, that this feedback will help you become aware of the problems you encountered and improve the experience you offer your customers.
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