Découvrez le meilleur restaurant en Fauverney

13/04/2026: There was no information regarding a supplement for the dog on my reservation, and the manager is demanding €10 (small dog, 6kg, sleeping in a basket). Furthermore, the description of the reserved room stated a private entrance, but the room is on the 2nd floor, and you have to walk through the restaurant to access the stairs leading to the rooms. It was also mentioned that there was access to an executive lounge, which doesn't exist! The same applies to all the advertised amenities. I should also mention that the room wasn't heated upon our arrival and that the establishment was completely closed, forcing us to call and wait for over fifteen minutes for someone to come and open the door for us in the cold and rain! The room was old and very dirty (mold at the base of the walls, hair and grime in the shower, an old oilcloth on the table, etc.), noisy, and poorly insulated (towels used as window insulation)! The TV didn't work, there was no Wi-Fi, the toilet seat wouldn't stay closed, the duvet had a hole in it, etc. Breakfast was included, but instead we only received a small snack tray that we had to take to our room ourselves the night before: drinks to make ourselves (instant coffee), no butter, day-old bread, and milk that remained at room temperature on the tray all night (no refrigerator). It was impossible to fill the kettle at the tap (the tap was too low). Another problem: the accommodation description stated a 24-hour reception, but the establishment was not only completely closed when we arrived on the 26th around 6:30 pm, but it was also closed this morning for our departure (7:15 am). We were locked in the stairwell, and the only door we could open led to a completely enclosed terrace: we had to climb over the wall to get out of the building and reach the parking lot! Accommodation to absolutely avoid. The bad faith of the response demonstrates the truth (photos) of my statements.