Découvrez le meilleur restaurant en Fauverney

03/12/2024: We will not return to this establishment again.

14/11/2024: This place should absolutely be avoided. On arrival I was asked for an amount for cancellation insurance and breakfasts also had to be paid in advance (rather unusual) I paid everything in cash. Unfortunately, I only realized later that I had already paid for the insurance when booking on the website. When moving into the rented apartment, I discovered a large puddle of water on the floor and black mold along a length of 3-4 meters from the baseboards. The humidity and mold were smelly and I would have had to sleep in the room, which I did not agree to due to the health risks. I was offered a replacement apartment, but it also smelled damp, wasn't as luxurious as the original apartment, and wasn't suitable for my 86-year-old father. I wanted to be reimbursed for not having respected the contract, which the lady refused. She offered to use the cancellation insurance... which made no sense to me since it was not me who was canceling but her who could not deliver what had been ordered (and paid for at the time). 'advance). When this insurance denied the case (understandably), I informed the lady as she wished, but received no response from her. On the advice of fraud prevention, I wrote to him again with the amount I wanted to obtain from him (services paid plus request for damages as provided for by the legislation) but again, radio silence. I called on a mediator and he received feedback (not surprising, this is an administrative body). The lady distorts the facts by saying that I am guilty of everything and that she is not responsible at all. All I have left is the option of taking legal action against her. Knowing that the trial will take place in his region (3 hours from home), I decided not to take such a step, even if I lost a few hundred euros. Reading all the comments here on Google, you realize that I am probably not the only victim of this manager's questionable business practices. The lady is obviously banking on the fact that customers who come from far away do not want to go through legal proceedings in her region, to act in a limiting manner.