Découvrez le meilleur restaurant en La Ferriere-En-Parthenay
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Au Bon Accueil
La Ferriere-En-Parthenay
13/08/2026: We were very disappointed with our experience last week. The wait between the starter and the main course was particularly long.
The most regrettable thing, however, was the owner's remark when he brought us our meal. As a truck driver, I heard him say, "It's quicker to turn off the truck than to cook an andouillette sausage." This comment was inappropriate and contemptuous of my profession, especially for a truck stop restaurant! A little more respect and professionalism would have been appreciated.
It's a shame, because the quality of a restaurant isn't just about the food: the welcome and respect shown to customers are just as important.
Reply to your comment:
Hello,
I would like to correct several points in your response, as some details do not reflect the reality of our visit.
First of all, we didn't spend "nearly 30 minutes at the bar," but about 15 minutes before ordering. The difference is therefore far from negligible.
Furthermore, even when choosing dishes requiring longer cooking times (like andouillette sausage), 50 minutes between the starter and the main course remains a particularly long wait, especially in a roadside restaurant where you should know (given your previous experience as a truck driver) that lunch breaks can't be 1 hour and 45 minutes long.
I should also mention that someone eating at our table, but who wasn't part of our group, experienced the same problem with the wait: the gentleman only had time to finish his starter and main course, without even waiting for dessert due to the lengthy service, and he wasn't offered a refund.
Finally, my opinion wasn't solely about the wait time. It mainly concerned the comment made to me as a truck driver: "It's quicker to get out of a truck than to cook an andouillette." It was this remark that I found inappropriate and disrespectful to my profession.
I never claimed that your team wasn't calm or professional afterward. I'm simply sharing my experience, which was disappointing.
A negative review isn't necessarily disrespectful. Accepting criticism, even when it's unpleasant, is also part of being a restaurant owner.
I simply shared my experience, as any customer has the right to do.
Sincerely
11/08/2026: Everything is great, the atmosphere is good and everything is perfect, even the showers.
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