Découvrez le meilleur restaurant en Saussay
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5,2
739 Avis |
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Etoile De Chine
Saussay
04/07/2026: We regularly get takeout using the provided containers, which we fill with items from the buffet. My children love sushi. On our last visit, we waited for a fresh tray to be brought to refill our containers. After several minutes, a staff member came to tell us that there was no more sushi. Surprised, I asked if another tray would be prepared, thinking of the customers eating in. I was told no, there weren't any more.
Disappointed, my children filled their containers with other items they didn't like as much. Then, as soon as we paid, the same person came back with a tray full of sushi.
So I went over to point out that this wasn't normal. I simply explained that I didn't think it was very customer-friendly to say there was no more sushi when a fresh tray was brought immediately after we paid. Unfortunately, my comment was not well received at all. The staff members had closed faces, a curt tone, and seemed unwilling to accept any feedback. I was rudely told that these sushi were reserved for dine-in customers. Even though I ordered takeout, I am still a customer.
We left with a bitter taste in our mouths, not only because of this situation, but also because of the way my comment, expressed calmly and respectfully, was received. It's all the more disappointing as we had been loyal customers for years. This experience unfortunately makes us hesitant to return.
02/07/2026: Most enjoyable meal and great value.
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